<div class="content-intro"><h2>Why Choose Bottomline?</h2><p>Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!</p></div><p><strong><span data-contrast="auto">The Role</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></p><p><span data-contrast="auto">The SWIFT Operations team are responsible for the day-to-day running of a suite of SWIFT message processing platforms that are business critical to our customers and pivotal to our growth. The team’s core responsibilities include responding to operational issues, deploying UAT and Production changes, capacity management, and implementing automation and monitoring across the complex technology estate.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></p><p><span data-contrast="auto">This team draws on a wide range of technical skills required to operate SWIFT platforms including an expert knowledge of SWIFT Alliance Suite, knowledge of Anti-Money Laundering (AML) principles, and technical capabilities to operate Windows and SQL environments.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></p><p><span data-contrast="auto">The ideal candidate will have real world experience working in a global operation, be fanatical about repeatable process and automation, and understand the challenging choices needed to create scale, resilience, security and availability. Further, this role requires a business-savvy individual who can manage complex situations with stakeholders and clients. </span> </p><p> </p><p><strong><span data-contrast="auto">How you''ll Contribute:</span></strong></p><p><span data-contrast="auto">As a SWIFT Technical Consultant, you'll play a key role in scaling and improving our technical capabilities to drive higher service availability, repeatability, and performance across our SWIFT estate.  In collaboration with team members, you will be expected to deliver technical, process and organisational changes and improvements in line with the vision set out above.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></p><p><span data-contrast="auto">Key responsibilities include:</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></p><ul><li data-leveltext="o" data-font="Courier New" data-listid="32" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="auto">Scope, configure and regularly review alerting and monitoring to ensure rapid notification and resolution of production incidents.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="o" data-font="Courier New" data-listid="32" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="auto">Service restoration during Incidents</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="o" data-font="Courier New" data-listid="32" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="2"><span data-contrast="auto">Create, validate and update service recovery runbooks.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="o" data-font="Courier New" data-listid="32" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="2"><span data-contrast="auto">Collaborate with application experts to deliver processes that facilitate “one-click” service recovery capabilities.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="o" data-font="Courier New" data-listid="32" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="auto">Provide SME level support where needed for cases to ensure the highest level of customer delight.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="o" data-font="Courier New" data-listid="32" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="auto">Configure and deliver new customers and services to the production SWIFT platforms.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="o" data-font="Courier New" data-listid="32" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="auto">Planning, testing and deployment of key Operational tasks such as: security patching, upgrades, Business continuity testing.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="o" data-font="Courier New" data-listid="32" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="auto">Drive improvements in the SWIFT environment</span></li><li data-leveltext="o" data-font="Courier New" data-listid="32" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2">Ensure clear and accurate documentation around processes and procedures </li><li data-leveltext="o" data-font="Courier New" data-listid="32" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2">Always Available Platform</li><li data-leveltext="o" data-font="Courier New" data-listid="32" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2">Participate in the out of hours “on call” rota to ensure industry-leading incident response is in place for any production issues that may arise.<span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><p><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}"> </span></p><p><strong><span data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":0,"335559740":240}">What will make you Successful </span></strong></p><ul><li><span data-contrast="auto">Formal training in Computer Science or IT</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="33" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Able to demonstrate knowledge of SWIFT Alliance Products, SAA, SWIFTNet</span></li><li data-leveltext="" data-font="Symbol" data-listid="33" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Server administration experience on a Windows Server</li><li data-leveltext="" data-font="Symbol" data-listid="33" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">A strong desire to work in a technical and fast paced environment.</li><li data-leveltext="" data-font="Symbol" data-listid="33" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">Ability to learn quickly (esp. in a technical environment).</li><li data-leveltext="" data-font="Symbol" data-listid="33" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">High attention to detail <span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><div class="content-conclusion"><p>We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.</p></div>